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AI in Service Management

Rule-based Systems
Specific Rules
Alerts on the increasing inflow trend on business critical applications
Predictive Analytics
Pattern - driven outcomes
Prediction of the incident inflow trend and pattern
Machine Learning
Iterative training of
Algorithmic Model with Datasets
Proactively prevent the incident from occurrence through monitoring the applications or jobs
Deep Learning
Deep Neural network, built on algorithmic Layers with semantic feedback 
Predict the incidents based on the patterns in the monitoring logs and through correlation algorithms

Automation Solution in Service Management


Automation Solution

Diagnostics Applications
Analyse & Infer
Automate Repetitive Tasks
Automate Intelligent Tasks
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